• Event Information

  • 1. Name of group/event

  • 2. Name of group leader completing survey

  • 3. Date of event

  • Create Purposeful Experiences

  • 4. Appearance of grounds and outdoor public spaces

  • 5. Appearance of indoor public spaces (halls, lobbies, fellowship rooms, etc.)

  • 6. Guestroom cleanliness

  • 7. Meeting space setup to your specifications

  • 8. Cleanliness of meeting space

  • 9. Dining room menu offerings

  • 10. Quality of dining room meals

  • 11. Quality of breaks and caterings

  • 12. Other comments concerning food

  • 13. Did you utilize our food outlets (Clouds Coffee Shop, Nibble Nook) during your stay?

  • How was your experience in our food outlets (Nibble Nook or Clouds Coffee Shop)?

  • Other comments concerning food outlets (Clouds Coffee Shop, Nibble Nook)

  • Serve One

  • 14. Assistance of salesperson

  • 15. Comments about salesperson (optional)

  • 16. Assistance of event coordinator

  • 17. Comments about event coordinator (optional)

  • 18. Overall front desk service

  • 19. Comments about overall front desk service (optional)

  • 20. Quality of recreation provided

  • 21. Comments about recreation provided (optional)

  • 22. Overall audiovisual/technical support

  • 23. Comments about overall audiovisual/technical support (optional)

  • 24. Friendliness/helpfulness of Ridgecrest team members

  • 25. Please give additional details as appropriate (optional)

  • Make It Better

  • 26. Value for price paid for accommodations

  • 27. Value for price paid for food

  • 28. Did you experience a problem during your stay?

  • In what area(s) did you experience a problem?

  • Other:

  • If appropriate, please give the location of the problem (room number, location, etc.)

  • Did you report the problem?

  • How helpful was our team in resolving the problem?

  • What could we have done to meet or exceed your expectations?

  • 29. As a “Ministry Serving Ministry” is there anything we could have done to better serve you as the planner of this event?

  • Cultivate Relationships

  • 30. Name(s) of any Ridgecrest team member(s) who provided exceptional service

  • 31. What is the likelihood you would recommend Ridgecrest Conference Center to a friend or colleague?

  • Mission

  • 32. Our conference center’s mission is “Impacting lives for God’s glory through purposeful hospitality!” How well did we fulfill our mission with respect to your event?

  • 33. Please share any additional thoughts you wish to share.

Thank you for providing feedback about your experience to us. We hope to have an opportunity to serve you with excellence and grace again in the future!