• Create Intentional Settings

  • 1. Appearance of grounds and outdoor public spaces

  • 2. Appearance of indoor public spaces (lobbies, halls, fellowship rooms, etc.)

  • 3. Guest room cleanliness

  • 4. Quality of food

  • 5. Dining room menu items

  • 6. Other comments concerning food

  • 7. Did you utilize our food outlets (Clouds Coffee Shop, Nibble Nook) during your stay?

  • Overall experience in our food outlets (Clouds Coffee Shop, Nibble Nook)?

  • Other comments concerning food outlets (Clouds Coffee Shop, Nibble Nook)

  • Serve with Excellence & Grace

  • 8. Overall reservation experience

  • 9. Helpfulness of team members at front gate

  • 10. Efficient check-in and check-out

  • 11. Friendliness/helpfulness of Ridgecrest team members

  • 12. Please give additional details as appropriate

  • Make It Better

  • 13. Value for price paid for accommodations

  • 14. Value for price paid for food

  • 15. Did you experience a problem during your stay?

  • In what area(s) did you experience a problem? (check all that apply)

  • Other:

  • If appropriate, please give the location of the problem (room number, area, etc.)

  • Did you report the problem?

  • How helpful was our team in resolving the problem?

  • What could we have done to meet or exceed your expectations?

  • 16. What one thing would have made your stay at Ridgecrest even better?

  • Value Team Members

  • 17. Name(s) of any Ridgecrest team member(s) who provided exceptional service

  • Live Responsible Stewardship

  • 18. While we have buildings of various ages, we want to take care of all of them. How are we doing?

  • 19. How likely would you be to recommend Ridgecrest to someone else?

  • Mission

  • 20. Our conference center’s mission is “Cultivating experiences, nurturing relationships, impacting lives for God’s glory.” How well did we fulfill our mission with respect to your visit?

  • 21. Please share any additional thoughts you wish to share.

Thank you for providing feedback about your experience to us. We hope to have an opportunity to serve you with excellence and grace again in the future!